FAQ
Installing the DataXchange Application on Windows Server
The DataXchange Windows Application may have trouble downloading and installing on a Windows Server OS. This is because of a registry key that is different in Server OS compared to regular Windows. Change the following registry key if you are unable ...
Logging into DataXchange: ERROR "The Dataxchange server cannot be contacted at this time" received
When logging into DataXchange, you might receive the following ERROR message "The DataXchange server cannot be contacted at this time". Typically, this occurs when there is an internet problem so try going to dx1.scytec.com in a web browser and see ...
What Android Tablets are Compatible with the DataXchange apps?
The DataXchange ODI and Data Display apps should work with any Android tablet with a recent enough version of Android. We cannot 100% verify each and every tablet will work since Android devices can be made by any manufacturer and will vary widely. ...
Logging into DataXchange: ERROR message "An unexpected error occurred..." received
When attempting to log into the DataXchange client OR clicking the ODI or chart tabs within the application, you might receive the following ERROR message: If you receive this message, try the following troubleshooting step(s): 1/ In File Explorer, ...
Does DataXchange have OEE Calculations?
Overall Equipment Effectiveness (OEE) is a hierarchy of metrics developed used to evaluate how effectively a manufacturing operation is utilized. An OEE score of 100% represents perfect production which is manufacturing only good parts, as fast as ...
How do I Customize Data Collection?
Expressions are the backbone of data collection within DataXchange and all information collected from machines and other sources is processed via expressions. When the criteria defined within an expression are met, the specified data is sent to the ...
How do I ignore brief cycle stops, such as tool changes?
There are times when an expression should only evaluate as true after a certain amount of time. In order to accomplish this a custom variable can be used to track the amount of time a particular expression has been true. A Custom Variable can be ...
Connectivity Monitoring and the RTV
DataXchange can monitor the connection health of three different types of communication. The first is Equipment Connectivity Health which refers to tracking the time in which the DataXchange Service has a connection to the Equipment Source such as ...
Communication Information
The Communication Information is used to define both source and target systems that equipment will communicate with. When a piece of equipment is selected on the left hand side of the Client view the associated Communication Information will be ...
Connectivity Tab
The Connectivity Tab is only accessible when you are NOT logged into DataXchange. This tab contains functionality relative to testing the following connections: FOCAS Test View MTConnect Test View Scytec SRC with Ethernet (SRCE) Test View Scytec SRC ...
How do I Create a Dashboard?
Overview To maximize the value of the data collected by DataXchange, viewing the data in Real Time is necessary to help everyone keep track of the shop floor. The Dashboards available in DataXchange will help keep track of everything going on with ...
How do I Log In?
Overview Logging into DataXchange requires two sets of credentials: Account Credentials and User Credentials. Account Credentials are the same for everyone in your organization. User Credentials are individual to each user. Note that logging into the ...
How do I reset my password?
Your DataXchange password can either be reset from a web browser using the Data Display Application, if you have an email address defined in DataXchange. Otherwise your password can be reset from the DataXchange Windows Application by an ...